Privacy Policy – Shop Locator App

Who We Are

At Shop Locator App, we value the privacy and trust of our users.

We are committed to handling your information securely and transparently.

This Privacy Policy explains how we collect, use, and protect information when you use our app in connection with your Shopify-supported store.

Our goal is to help merchants easily display their store locations on the storefront — while ensuring complete data privacy and compliance with Shopify's standards.

Information We Collect

When you install or use the Shop Locator App, we may access or collect certain types of data from your Shopify store to deliver the app's functionality.

The following permissions are required:

• read_files – To read image and file assets uploaded by the merchant for use within the store locator.
• write_files – To upload and manage images or related files used for store locations inside the app.
• read_themes – To fetch available themes so the merchant can select the active theme where the app block will be added.
• write_app_proxy – To securely fetch and display store location lists and map views on the storefront via Shopify's App Proxy system.

These permissions are used strictly to allow merchants to manage store locations, upload related images, and display the shop locator block on the selected theme.

We do not collect any unnecessary or unrelated store data.

No payment, password, customer personal details, or sensitive financial data is ever accessed or stored by us.

We may also collect limited technical information such as:

• Browser type, time zone, or general site usage statistics (for performance monitoring only).
• Information stored temporarily in browser cookies or localStorage for session management.

How We Use the Information

We use the collected information solely to provide and improve the app's features.

Specifically, we use your data to:

• Display your store location list added in the app admin.
• Show store locations on an interactive map for customers.
• Render different layout previews using the theme extension.
• Ensure smooth communication between your storefront and our app through Shopify’s secure App Proxy.

We do not sell, rent, or share any merchant or store data with third parties for marketing or advertising purposes.

How Long We Store the Information

We retain only the information necessary for the app to function properly.

When you uninstall the app, all associated configuration and access data are automatically deleted from our system.

If you would like to verify, update, or delete your data, you may contact us directly at sales@ptiwebtech.com.

Marketing

We do not send marketing emails or promotional content without your explicit consent.

Our communication is limited to product updates, support messages, and important service notifications.

You may opt out of such communications at any time.

Use of Information

Before any store-related information is used, we provide a clear explanation of its purpose.

We use the data only to:

• Provide requested app features;
• Support you in managing store locations and layout previews;
• Maintain secure app operations.

We may also use anonymous usage statistics to improve the app’s performance and reliability.

About Cookies

Our app may use cookies or localStorage in your browser to:

• Maintain user sessions;
• Improve app loading and interaction speed;
• Provide a smoother experience when switching between layout previews.

You can disable cookies in your browser settings, but doing so may affect certain app functionalities.

Links to Other Websites

Our app may include links to your Shopify admin or related Shopify pages.

This Privacy Policy applies only to the Shop Locator App.

We are not responsible for the privacy practices or content of other websites or third-party services, including map providers.

Changes to Our Privacy Policy

We regularly review and update our Privacy Policy to ensure compliance and transparency.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to check this page periodically to stay informed.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: sales@ptiwebtech.com.

This Privacy Policy format follows Shopify’s requirements for public app approval.