Peaches Pet

Peaches Pet is a premium Australian brand offering thoughtfully curated products for pets and pet parents.

Peaches Pet is an Australian-based premium pet lifestyle brand focused on curating high-quality, functional, and beautifully designed products for pets and their owners. The brand aims to redefine pet wellness with a touch of style — offering everything from nutritious treats and grooming essentials to designer collars and home accessories. With a growing customer base and expanding product range, Peaches Pet required a strong digital presence that could match their brand ethos and deliver a seamless shopping experience.

The primary goal was to revamp Peaches Pet’s online store to reflect its modern identity, improve usability, and build a scalable platform capable of supporting future growth, product expansion, and marketing integrations. The brand needed a Shopify-based store that not only looked beautiful but also functioned flawlessly across all devices — especially mobile — where most of its traffic originates.

That’s when they turned to PTI WebTech — a Shopify development agency known for creating customized, scalable, and performance-driven eCommerce platforms.

Challenges

Implementing bi-monthly subscription logic – managing different plans, coupon codes, and next-box timing
Enabling a “Love it or Leave it” cancellation window – automated first-box cooling-off period for subscribers
Allowing profile notes for allergies/preferences – collecting pet info post-purchase via email link and syncing with order
Supporting both one-off and subscription orders – separate pricing and discount logic for single boxes versus plans
Configuring international shipping rules – free AU shipping vs NZ flat rate implementation
Building a custom FAQ and informational structure – consolidating subscription details, policies, and usage instructions clearly

Our Approach

Rule-based Shopify subscription products – created distinct SKUs/plans and used metafields to manage delivery cycles and show next drop dates.
Profile info collected post-checkout – used automated email linking to a custom form; responses reflected back to staff portal.
Separate pricing tier setup – one‑off box priced at $69; 3‑ and 6‑box plans at $65 and $62 respectively with auto‑discounts.
Advanced shipping zones – configured AU free‑ship and NZ flat‑rate $14.95 in Shopify shipping settings.
Liquid-driven FAQ page – manually added questions and answers about subscriptions, shipping, customisation, and guarantees.

Services

Design
Development
Strategy
Training
Ongoing Maintenance

Tech Stack

HTML
CSS
Javascript
Bootstrap
Shopify
JQuery
Google Analytics
Ajax

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ptiwebtech-peaches-pet-collection-desktop

Results

Successfully launched a fully customized, responsive Shopify store tailored to Peaches Pet’s brand values and customer experience goals
Achieved a 45% increase in mobile conversions, driven by a mobile-first design and faster page loads.
Improved user engagement with the integration of wishlist, quick-view, and personalized product recommendations.
Reduced friction in the shopping journey through intuitive navigation and simplified checkout flow.
Strengthened the brand's digital presence with a clean, minimalist UI that resonates with modern pet owners.
Enabled marketing scalability through SEO-friendly architecture and integration with tools like Klaviyo, Meta Pixel, and Google Analytics.
Delivered a future-ready backend structure, allowing the Peaches Pet team to expand product lines, launch campaigns, and manage their store with ease.